We understand that which is why we freely give our telephone number as well as email address. Here is what a customer emailed us recently:
"Raspberryketonesaustralia.com.au site´s customer support was beyond helpful when I was unable to pick-up my delivery from the post office during an illness and it was returned to them. They offered to re-send it for free and it arrived a few days later! Couldn´t be happier with their help!" PT in Melbourne.